logo
Tel:0086-371-67120632

Home > Service

SERVICE

1200+Service Persons Waiting for You

756+ salespersons

ZTELEC has 32 permanent offices throughout the country, 5 overseas offices including Vietnam, Thailand, Russia and etc.

321+ engineers

ZTELEC has three main companies, ten professional divisions, a post-doctoral research station, an academician research workstation, undertakes two provincial engineering research centers.

Design scheme

Profit calculation

Operation management

Services

Quality Warranty

Terms of Warranty

ZTELEC provides a half-a-year quality warranty for its products, excluding vulnerable parts (Customers can have faulty products repaired, replaced and returned for free). Direct expenses related to the warranty, such as, freights, charges of spare parts, and expenses for accommodation of warranty technicians shall be borne by Party B or by subtracting them from the contract specified payment for goods. Party A shall not be liable for the above-mentioned expenses and any indirect losses beyond the contract. However, Party A must dispatch technicians for instructions when Party B is responsible for the expenses for accommodation of technicians.

24 hrs | identifying problem      3-10 days | solving problem

Global service outlets remove your difficulties fast

Division of labor makes us more professional

ZTELEC has established a complete management system from initial consultation, solution design, on-site visit, machine preparation and shipment to after-sales feedback, to effectively ensure rapid and timely transmission of information so that the specialized services and technical supports can be provided by the correct persons at the correct time.

Pre-sales Service

1

Offering comprehensive technical and business consultation services;

2

Designing and fabricating targeted products according to the special requirements of clients;

3

Introducing & Demonstrating products and its application to clients;

4

Helping clients to choose the required products.

After-sales Service

1

Highly inspecting equipment in every working procedure, quality comes first;

2

Fast & Safe Delivery;

3

Dispatching technician if customer need any site instruction.

leave a message

  • E-mail Address

    ztelec@ztaero.com

  • Sales Hotline

    +86 371 67120632

  • Fax

    +86 371 67120633

We will contact you within 24 hours,You can also click on the online customer service.Chat Online

*Message:
Asterisks are required information.

Copyright:2014 ZTELEC ELECTRIC TECHNOLOGY (ZHENGZHOU) CO.,LTD. All Rights Reserved.